CT520 broke down

Picked up this unit new off of ebay back in July of 2008. Have used it off and on, mostly for the plasma and tig. Was working on a log splitter for my dad the other night cutting a piece of 1/4" plate when my arc suddenly stopped and I noticed a puff of smoke coming from the side.

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I pulled the cover and found what looks to be a blown fuse. Problem is it looks like it melted part of the board too. Going to attach some pictures for conformation. Not sure if it can be repaired, if it is still under warranty or if I can get the parts. Any conformation/insight would be appreciated.

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Marty

You need to call ext 202. Your unit should still be under warranty... You'll need to send it in.

Talked to X202..... In the mail today!

glad to see the old stuff is still getting taken care of

Ya, 3 years same as Miller etc.... Makes you feel a lot better knowing someone stands behind it.

Well what started out as a good experience is starting to turn sour. Everlast has had my machine for almost a month now. Durring that time I have yet to get any acknowledgement of reciept of the machine or any update as to what is wrong with it or a time frame for return. I have called 3 times over the last week, the first call returned with we will find out what is going on, only to not get a call. The next two messages have had no reply. Maybe someone will read this and can help.

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Originally Posted by Martygras

Well what started out as a good experience is starting to turn sour. Everlast has had my machine for almost a month now. Durring that time I have yet to get any acknowledgement of reciept of the machine or any update as to what is wrong with it or a time frame for return. I have called 3 times over the last week, the first call returned with we will find out what is going on, only to not get a call. The next two messages have had no reply. Maybe someone will read this and can help.

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Martygras

we trying to fix all units. we are little back loged now since we move all out operations to MT. i will update you with in 1-2 days.

oleg

thank you for the quick response. I look forward to the update.

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Originally Posted by Martygras

thank you for the quick response. I look forward to the update.

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Just talked to Eric .. you are next in line.. should be something this week

Martygras

YOUR UNIT IS FIXED ! :) please call us to arrange shipping

650 588 8588 x202 KATAY
she will take care of the rest