Originally Posted by
aland
No, actually I am going comment on this. It has everything to do with reality.
America has grown to accept lower quality, in many cases to make people rich at the consumer's expense. I know you're probably thinking, "but Everlast makes it cheaper for them", but let me explain. Everlast is very similar to Grizzly, you offer machines that have more functionality for less price. And just like Grizzly, you have your product manufactured in China.
Eventually China will continue to get better, but the shoddy workmanship is still seen, as I have shown with these pics. This is what I paid my $$$s for and I'm pretty happy with it. We watched an evolution happen with Japan, and it is now happening with China. I don't doubt their products are getting better, I can see that...but they still do not take pride in their work in all cases.
Some of the comments you've made to me in private as well as publicly on this forum do make me wonder about your service and support.
Then you threaten to void my warranty if I destroy a tracer...go ahead, if it will make you feel good about it, void my warranty. You haven't seen my machine and quite honestly that's not a very good way to provide customer support as I have done nothing to change the machine.
And sure I get it about the manual being out of date, that is pretty much exactly what I was asking from the very first message in this thread. We all make mistakes and luckily the manuals are pretty good.
I think the phone might be a better avenue for support in the future.
Alan