Just wondering if it would be a decent idea to have a customer support forum where people could as questions, or seek help directly from the Everlast support team.
People could post a question and only the Everlast team could answer ( Set the ability to reply at moderator and above ), that way the post wouldn't get swallowed up by other posts and they would be assured they would get a proper answer.
granted most posts can be answered by other users on the forums but their may be some issues that owners or potential owners would feel more confident having answered by someone from Everlast.
Just a thought.