hello,
i purchased a cut50D oct 5 08 it took 3 weeks to get to me and when it arrived it had the wrong torch and no extra consumables as stated, so i fired it up and on my second use it quit working completly so i contacted alex and was promised lots of things but nothing was ever done, it has been broke now for nearly 3 weeks. i was sent a dhl shipping label but the closest drop location is over 50mi away, last week alex promised me a fed ex label but it never showed and now i get no response from alex or anyone else. it is very distubing to sit here with a 500 dollar paper weight and no help. i am very disapointed with the whole situation.