need return info

[dennis]

I need to know how to go about returning my everlast for a refund. I'm on my second non working machine and rented a plasma 2 times since the purchase. I tried using the forum for help and I can not call from work. I can not afford to sit on this past the 30 days and loose my money on a pos

[67cudafb]

Wow don't suger coat it tell us what you really think. What kind of problems are you having? Have you called tech support? From what I have read on this forum EL does what ever it takes to make customers happy included refunds,but you have to call them.

[dennis]

I'm at work with no phone of any kind from 7 to a little after 5 so calling is hard without missing work. No phone because I live in a rural area and for the next week I work deep in the woods making repairs and minor fab in a old rock quarry.

[everlastsupport]

Assuming you have a plasma cutter problem. Most common problems are plug wiring and work clamp in the wrong hole on some models.

If you want to PM (private message) a number and a time to call, I am sure one of us can call you. To return the unit, you will have to call in or email sales@everlastwelders.com to arrange that.

PM if you want tech support to call you.

[dennis]

Thanks Mike. PM sent. Got work to do and will check back later. My original post is under the multi area

[dennis]

Thanks for the help. It works .