Cippee,
With all due respect, you must ask yourself one question. Is it broken? Do both low pulse and high pulse modes work?
Pulsing is used to keep from eating up edges of weld joints and agitate the weld puddle. Mine works fine and I use it frequently.
The 250 EX is a great welder and I don't see any need to have my buddy to come by with an scope to check settings. The proof is in the puddle so to speak, and the settings are more than adequate enough to satisfy anyone's needs.
If it ain't broken, don't fix it!
Everlast 250EX with cooler and WP20 Torch
Millermatic Mig Welder
Gas welding setup
A bunch of Snap-On tools
And a Brain