NEW PowerPro 205 - no plasma cut - HELP!

[SeanMurphy265]

How about pre mailing out manuals before the welder ships?

Sent from my A100 using Tapatalk 2

[jbirdlebough]

Couple of things might help.

You can go to Kinko's and download the manuals, then will print and bind them. You can get plastic pages in a bound book if you like.

Only thing that needs to happen is for Everlast to post on the web site for customers with actual machines (you need to register your serial number) the following:
All update notices
Any Firmware or Software required
Full schematics of all units
Service Manuals for all units
Operators Manuals for all units
Jody's video links
Everlast Tips and Methods

The advantage to this is it will save a lot of customer concerns, is self service, EL only has to keep site up to date.

China will continue to have problems selling in US/CAN markets until they learn quality is everything and that includes complete documentation.

[performance]

Full schematics for current units will not be released due to the copying of other chinese companies and our competitors. We work hard to establish an identity, and a release of schematics, service manuals etc. inevitably wind up in the hands of other companies that are too eager to copy our product. They are even copying our online manuals now! We work to hard to easily pave the way for upstart no name companies that rely on borrowing things that aren't theirs to improve their name. Even companies like Miller really don't have firmware or software upgrades. These are not computers with O/S's. An update really requires a factory service. There are some high end programmable equipment, but your average millermatic doesn't have a single way to "upgrade". Miller, Esab and others do not generally release current schematics to the public. I am not sure what you mean "continue to have problems" selling in US/Can...orders are outstripping supply.