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  1. #1

    Default PM-205 Plasma not working

    Hi,

    I received my PM-205 a couple of months ago and immediately put it through its paces. Everything worked great, both TIG and Plasma. However, after doing a few hours of TIG, I tried to cut again and it no longer works.

    It will not start an arc with the torch a bit above the piece. It will start an arc if I touch the torch to the steel, but the arc dies as soon as I pull it slightly away. It seems that the pilot arc is not working?

    The torch is assembled correctly. My air pressure is 65 PSI with plenty of flow.

    thanks,
    casey

  2. #2

    Default

    Please call me at 406 586 3356 when you can.

    thanks, casey

  3. #3

    Default

    Mike will check this soon, but we do have a customer service line to tech support, and email. Check out the number below and dial the Mike/support extension.

  4. #4

    Default

    I tried calling that number, but got an answering machine.

  5. #5

    Default

    i left a message with both you and mike with my cell phone number. what time should i try calling you? i assumed normal west coast operating hours...

  6. #6

    Default Still not working!

    I replaced the high frequency board and the cutting torch, and it still doesn't work. Same symptoms as before...air but no spark. I can still drag start an arc, but it goes away as soon as the tip loses contact with the metal.

    Lost more productivity as a result....

    Can I still use the RMA that was emailed to me last week? I would like to ship this broken unit back on Monday and hopefully receive the replacement before the end of the week.

    Thanks,
    Casey

  7. #7

    Default

    Quote Originally Posted by junkfunnel View Post
    I replaced the high frequency board and the cutting torch, and it still doesn't work. Same symptoms as before...air but no spark. I can still drag start an arc, but it goes away as soon as the tip loses contact with the metal.

    Lost more productivity as a result....

    Can I still use the RMA that was emailed to me last week? I would like to ship this broken unit back on Monday and hopefully receive the replacement before the end of the week.

    Thanks,
    Casey
    You will need to call the main office and get that set up.
    Mike R.
    Email: admineverlast@everlastwelders.com
    www.everlastgenerators.com
    www.everlastwelders.com
    877-755-9353 x203
    M-F 12 - 7PM PST
    FYI: PP50, PP80, IMIG-200, IMIG-250P, 210EXT and 255EXT.

  8. #8

    Default

    This issue sounds similar to what I am dealing with right now, I finally got around to trying out the plasma (new machine 1 month old first time turning it on) and for some reason I had a difficulty getting the arc to start, all it would do it spark and the air would flow but thats all. After several attempts I finally got it to cut but had to make constant contact with the steel, any time I would pull away it would die. After that one good run cutting about 5", I couldn't get it going again, would just spark. I was cutting 1/4" steel at 30amps and the air pressure at 60psi.

    After getting fustrated with the problem, I took a look at the torch electrodes and found that the tip looked melted.



    I'll put in the new electrode and try again, hoping it was just a defective tip. I will report back tomorrow with the results.

  9. #9

    Default

    junkfunnel

    you have PM
    Oleg Gladshteyn
    Phone: 650 588 8082 / 877 755 WELD
    Cell: 415 613 6664 ONLY IF YOU REALLY NEED IT
    Email: oleg@everlastwelders.com
    Website www.everlastgenerators.com

    www.linkedin.com/pub/oleg-gladshteyn/48/b08/875

  10. #10

    Default

    For anyone interested, Everlast shipped a replacement for my PM205 after the plasma went out. Everything on the new unit is functioning great. Hopefully this one doesn't quit working, but I feel good knowing that Everlast will exchange faulty units. Thanks!

  11. #11

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    Thank Mike, for calling me back. Look forward to receiving the replacement parts and getting back cutting again!

  12. #12

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    Do you have a tracking number or an expected delivery date for my replacement parts? thanks, casey

  13. #13

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    Casey,

    Tracking, shipping is all the duties of the home office. You can call them and do that quite easily. Neither Mike nor I have the tracking/shipping records for warranty. Please call the 800 number ext 201.

  14. Default

    I am curious to know what was the problem with the unit?
    What partes needed replacement?
    Is the unit back to Normal?
    Thanks for letting us know!

  15. #15

    Default

    hi alex,

    i am still waiting for the parts, so i do not know what the problem was yet.

    the good news is that mike was very helpful, and more then willing to send replacement parts to me.

    the bad news is that i had to call twice to get the parts sent, and have yet to receive a tracking number for the parts.

  16. #16

    Default

    Quote Originally Posted by junkfunnel View Post
    hi alex,

    i am still waiting for the parts, so i do not know what the problem was yet.

    the good news is that mike was very helpful, and more then willing to send replacement parts to me.

    the bad news is that i had to call twice to get the parts sent, and have yet to receive a tracking number for the parts.
    Alex said he will PM the tracking number to you here. Just talked to him.
    Mike R.
    Email: admineverlast@everlastwelders.com
    www.everlastgenerators.com
    www.everlastwelders.com
    877-755-9353 x203
    M-F 12 - 7PM PST
    FYI: PP50, PP80, IMIG-200, IMIG-250P, 210EXT and 255EXT.

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