Trackmaster,
I am sorry, you have misunderstood me. I have never said you didn't have cleaning issues. I Never said anything about not having issues in your pictures. We have recognized the problem, working on the solution, made apology for putting not only you but other customers through a rigorous questioning so we could eliminate other possible issues. You may know your stuff, but we cannot assume or take you at your word or anyones for that matter since so many "experts" tend to overlook the basics in trouble shooting...and that is generally where the problem is found...Not in this case, but our technique resolves a lot of problems. We have calls daily from expert customers...no disrespect to them, but they are the hardest to deal with because they know everything, and assume that the problem is the worst, when 9 times out of 10 its a simple issue. Its a human nature thing... I have literally spent hours on the phone trying to convince a customer to check the basics, meanwhile listening to him/her complain that there was something wrong. When they finally let me get to what I need to do to make determination, things are usually resolved quickly. Again, a solution was not found immediately in your case, but was necessary to eliminate all other possible causes. IF we do not go over every possible environmental or operator cause of a malfunction, you end up sending a good unit back and we send you another one. There are many cases where we get back a perfectly functioning unit...used... so we go send it back for phantom repairs complete stripdown. In fact, in your case, we did discover some things that were being done wrong, including setting the unit at about 65% cleaning...Which is not correct. So, even our conversation resulted in uncovering some issues that were even making the problem worse.
I will try explaining this again so we don't have any hard feelings...
I gave you Jody's link to show you that indeed this has not been a problem. His video clearly shows WIDE variations in cleaning right down to a small narrow line. The question you asked (according to my interpretation of what you asked) is that you wanted me to restate what was already stated....That this is a new issue. You asked me to clarify about any past and present issues with the 250EX...I showed you the unit Jody purchased in December. It works fine. If you watch, you can see him adjusting the unit while welding...you can see wider versions of etching and narrow versions of etching down to narrow lines. No, it doesn't show the exact settings while he does, but watching the other videos also show small cleaning areas. He does actually give some recommended settings of 35% on the videos...This is where he completes many fine looking welds, but you can see a visible etching. This man welds on Delta aircraft and is an instructor. Believe me if etching was a problem, he would have let me know in short order and it would have been brought out in the video.
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Originally Posted by cmd
The still pic i posted of a straight line bead on a flat piece of 3/16 or so sheet, was done so quickly i had to laugh! I love this thing, ( uh well except the E word! ) !!! Un-real how fast you can travel, and still be getting a good bead profile, and more importantly penetration. Your garden variety X-former machine will leave ya with a narrow tall bead with no penetration.